Frequently Asked Questions:

How does this work?
We are the food delivery marketing & service company for all the restaurants listed on this site. We take your order over the internet and place it with the restaurant. We dispatch order to independent delivery service personnel to pick up the food. Delivery Service provider then packs it in an insulated carrier and delivers it directly to you. Usually your meal courier will be waiting at the restaurant when the food comes out of the kitchen. 

What is the minimum order amount and delivery fee?
Due to increase in costs of operations and to serve our customers better, we have made changes in minimum based on zip codes. Please refer to following table for clarity. 

Zip Codes/Area Order Minimum Delivery Fee
All major areas of Jersey City
07310, 07302, 07304, 07306, 07307
$ 12.50  $2.99* (For $ 15 to $30)
$3.99 (For $ 30 to $50)
$4.49 ($50 to $100)
10% of total above $100
 Union City, Hoboken and Jersey City (07305) $ 30  $4.49 (For $ 30 to $50)
$6.99 ($50 to $100)
10% of total above $100
More than 5 miles but within deliverable area $ 50 $7.49 ($50 to $70)
$ 9.99 ($70 to $100)
10% of total above $100

When are you getting more restaurants?
We would like to deliver food from as many restaurants as possible. Based on feedback and reviews we will be adding more restaurants soon. 
Can I order from multiple restaurants?
YES! You can order from multiple restaurants. However, due to logistical issues and restaurant policies, minimum order from each restaurant should be of $ 15 excluding taxes and fees. If you living outside minimum $15 per restaurant zone, please call us to place your order.

 How can I add special requests on my online order?
Whenever you have a special request, click on the Customize Item button next to your item and type your request. If you have a food allergy, please include that too. Please keep in mind that, we are a food delivery Service Company and do not prepare food. We will forward your request to the restaurant. Please check your food upon delivery. 
Does the meal courier check my order?
Your meal courier relies on the restaurant staff to prepare and pack your order accurately. For your health safety assurance, meal couriers are not allowed to open containers.  
Who should I contact if there is a mistake with my order?
Please email with subject line "ORDER NUMBER-MISTAKE" on contactus@foodtemptation.com or call us at 1-800-347-7578 within thirty minutes of order delivery. We will try to arrange for a credit towards your next  order. Thank you for reporting your concerns to us so we can continue improving our service.  
How do I order from foodtemptation?
You may visit our website at www.FoodTemptatioN.com and order online 24 hours a day for a specific time slot.  
Where do you deliver to and what are your delivery fees?
Currently we deliver to most areas of Jersey City and within 5 miles radius. We charge $ 3 for delivery for orders up to $ 30. Above that, fees vary based on order size. Order fees and minimum order amount may vary based on your delivery address. 
Is there a minimum order?
Yes, the minimum order value is $15.00 from each restaurant based on your zip code. 
How much should I tip?
Gratuity is a huge part of our driver's income. In fact it accounts for about 70% of their wages. Please keep in mind that our delivery drivers are using their own vehicles and gas, and they are working hard to get your food to you in a timely manner so a gratuity of 15% is greatly appreciated. 
How do I pay for my meal?
We currently accept AMERICAN EXPRESS/VISA/MASTERCARD/DISCOVER credit cards or CASH.

If you have questions that have not been answered please contact us by e-mail at contactus@foodtemtation.com. 
Thank you for your continued support! 
Food Temptation Team

 

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